付款及送貨

 

Payment 付款

Only digital payment is available, no cash, sorry for your inconvenience.

現時只接受電子收費，不收現金，不便之處，敬請原諒。

Shipping 運送

We recommend our customers to visit our store in person for purchase, since jellyfish are living animals. It would also be more convenient  for you to check the jellyfish, and understand how to operate the hardware.

Free delivery service is not available at the moment. If you wish to have delivery service, we could arrange a pickup van service (LaLaMove, GoGoX, Call4Van, etc) , with freight pay at the destination. We apologize for any inconvenience caused.

In addition, to ensure that the jellyfish can adapt to the new environment more easily, we recommend you to get the tank and hardware first, then your lovely jellyfish the next day after completing the installation and preparing clean salt water. If you wish to have delivery service, we could arrange a pickup van service, delivery fee paid by the customers. 

由於產品涉及生物，我們建議顧客親身前往門市購物，以方便檢查及了解其他硬件配套的使用方法。

本店暫時沒有提供免費送貨服務，若顧客欲送貨上門，我們可安排電召客貨車服務，運費到付。不便之處，敬請原諒。

另外，為確保水母可以更容易適應新缸環境，我們建議客人可以先取走水母缸及其他硬件，在家中完成安裝，並準備好乾淨的鹹水，再於其他日子前往本店補領水母。如客人需要送貨服務，本店可代為安排電召客貨車服務，運費到付，由客人付款。利潤微薄，不便之處，敬請原諒。

 

 

 Return 換貨

Please check the jellyfish tank as soon as possible upon arrival. If it is damaged or scratched due to transportation, please notify us for replacement within 48 hours. If your products are defective due to non-manufacturing faults, goods exchange is available within 7 days from the date of purchase with a valid receipt. The Oceanbuilder reserves the right to make the final decision.

到貨後請盡快檢查水母缸狀況，如因運輸做成破損刮花等，四十八小時內通知作更換。其他貨品如有非人為損壞，七日內憑單更換。本店保留最終決定權，謝謝。